Can’t find the answer to your question? Drop us an email.
Our full Hub access starts at only £495 + VAT for a full years access.
We also have a pay monthly option of £45 + VAT p.c.m., which is available at checkout.
All of our subscriptions will automatically renew after your initial term, meaning you never have to worry about losing access.
We regularly update our Hub clients with offers and what is new. This will always go to the e-mail address that you registered with, so please ensure you have access to this and check your junk folder.
You will also receive payment and subscription updates to this address.
We will send regular e-mails telling you which sessions are coming up, along with a discount code. These can all be booked by EventBrite, with the link provided in the e-mail.
You will also receive a discount code, as to you these sessions are free of charge.
This will always go to the e-mail address that you registered with, so please ensure you have access to this and check your junk folder. Any issues contact admin@gatewayhr.com
if you wish to update your payment details simply visit
using your e-mail address and order number, you can locate your plan.
Select the pencil icon next to the subscription and amend your card details.
We understand that sometimes peoples roles or situations change. So you can cancel any time. Your current subscription will run until the end of your term, allowing you the same access.
If you are sure you do not want to renew then you can cancel by following these instructions: HR Hub Guide – How to cancel
Any problems please e-mail our support team admin@gatewayhr.com
You can access our full terms and conditions at any time here.
Please note all Hub memberships are non refundable for the current payment period.
You will receive payment reminders (please ensure you check you Spam folders), but we strongly recommend you keep a note of your payment dates for your own reference, this is also available under ‘manage my account’ within the hub at any time. Remember as above your membership can be cancelled at any time. You will still have access until the end of your current paid period.
There is a full section on our online digital content, plus information on payment.
Any questions please contact our support team admin@gatewayhr.com
